Dear Mr. Mason,
I am writing to express my sincere gratitude to you and all the staff at Universal Title for your tremendous work in arranging the settlement for my recent home purchase.
As a first-time homebuyer, I had my share of concerns, anxieties and frustrations - often exacerbated by the nature of the foreclosure sale process. You and your staff were helpful and communicative in addressing and alleviating all of my concerns. You helped make a stressful and intimidating process an enjoyable one.
In addition to doing your job well, you went above-and-beyond the call of duty to make sure settlement occurred on time - an especially important achievement in my case. Spending time at the government offices to fix the foreclosure bank's errors, dealing with the home owners' association, being understanding of my financial situation - you and your staff did all these things without complaint. For that I am grateful.
I know the gratitude of a client doesn't do much for the bottom line. Nonetheless, please know that you have mine. You also have my strong recommendation. As more of my friends and colleagues pursue homeownership, I look forward to recommending Universal Title for their settlement needs.
Sincerely,
Nathan B.
Burke, VA
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Universal Title made everything easy. This was our first home purchase and we didn’t know what to expect. They walked us through the process step-by-step and handled everything. I would not hesitate to recommend Universal Title to anyone purchasing a home. They provide you with the confidence you absolutely need that everything will be handled professionally and correctly.
Drew L.
Alexandria, VA
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When I bought my [condo/home], I didn't use a realtor, so I really relied on the team at Universal Title to help get me through the closing. They took the time to explain things to me at every step and made me feel comfortable with what could have been a complicated process. As a result, the whole transaction was smooth and stress-free. I wouldn't hesitate to recommend Universal Title to anyone buying a home.
Steve K.
Washington, D.C.
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I recently refinanced my house and working with Universal was a breeze from start to finish. They answered all of my questions quickly and easily and made me feel at ease with the whole process. Everything was taken care of down to the smallest detail; I felt like all I had to do was sign my name. I have recommended Universal to others and will continue to do so. Thanks!
Norman, F.
Arlington, VA
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While buying my first home, I had to switch title companies with little notice and without knowing Universal's reputation. I was very pleasantly surprised to find their staff knowledgeable, helpful, and thorough. They explained everything on my settlement sheet and answered my numerous questions. In addition, they worked around my schedule and provided a great deal of flexibility, which was not the case with the highly regarded previous title company I had worked with. I would recommend Universal Title to anyone, especially newbies like me. They made the whole process easy and understandable.
Tamar N.
Alexandria, VA
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We hired Universal Title for the closing on our first house and could not have been happier with the service provided. They were attentive to detail, responsive to all questions, and helpful in overcoming lender delays to ensure a a timely closing. The closing itself was the smoothest and easiest part of the home-buying process. We received multiple referrals to Universal Title and will gladly refer friends and family to them.
Jonathan U. and Kelly F.
Washington, DC
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We made the right choice in Universal Title. They were not only knowledgeable and experienced, but also responsive - something that we really appreciated as first-time home buyers unfamiliar with the process. And they really know the local players: they already had good relationships with our mortgage lender and realtor, which provided us even more confidence that everything would go smoothly. Our closing went off without a hitch, and we have Universal Title to thank for it.
Thomas W.
Washington, DC
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